Most likely you are here because your SMTP Log displayed the URL: `See http://sandybeach.com/SBmail/crlf.htm.' Where did this URL come from? It was generated by SBmail, an Internet message transfer agent (MTA). your mailer sent a bare LF. Why should I worry about bare LFs? You can't get mail through to msn.com and thousands of other systems around the Internet. Your mailer is violating 822bis section 2.3, which specifically prohibits all bare LFs. How can my mailer be fixed? That depends on what software you're using. Solaris 2.5 sendmail: Fixed in Solaris 2.5.1. You can fix the problem by putting ``,E=\r\n'' at the end of Mether, Mtcp, or Msmtp in sendmail.cf. (Note that Mether is not the same as DMether.) sendmail V8 has a bug that will produce a bare LF in certain messages (e.g., messages with very long lines). This bug was identified in November 1996; I don't know if it has been fixed yet. Eudora Pro 4.0 for Windows: The HTML LF problem was fixed in 4.0.1. The attachment LF problem was fixed in 4.1. listproc 6.0c: Chuck Foster says you should add ``CONVERT(buf);'' before ``WRITE_TO_SOCKET'' around line 165 of sysmail.c in the Listproc source code. fetchmail: Recent versions of fetchmail reportedly do the right thing. Make sure the forcecr option is on. Galacticom WorldGroups: Reported 19970716. No information yet on how it can be fixed. Claris Emailer: Reported 19980613. No information yet on how it can be fixed. What is a bare LF, anyway? It is an ASCII linefeed (LF) character not preceded by an ASCII carriage-return (CR) character. Every line in an Internet mail message is required to end with CR LF. The entire message ends with CR LF dot CR LF. 822bis specifically prohibits other uses of LF. The mail clients discussed above are incorrectly ending lines with LF and, in most cases, ending the entire message with LF dot LF. That's not CR LF dot CR LF, so a server such as msn.com will sit there waiting for the rest of the message. After a while it'll give up and drop the connection. Your mail doesn't get through. Some mail servers convert a bare LF into CR LF, and accept LF dot LF as the end of a mail message. This behavior is specifically prohibited by 821bis. SandyBeach will be happy to assist you in solving mail delivery agent problems. Just contact us via email, or call us at 206-789-9376. Your customers will thank you.